Send an email to firstname.lastname@example.org
for returns. We offer a 1 year 100% Satisfaction
Guarantee so our customers are fully content with their purchase.
For all returns/refunds:
1) If you wish to refund a product, including defective
items, we will pay you back the amount of money for the product only. Shipping charge is nonrefundable.
2) When you return your package, please include all items
originally sent as well as the proper packaging.
3) Please email us first to obtain a return number and instructions before
sending a return as we will not accept any unless we are notified prior to your return.
4) Any damage or losses during the return will be the
customer's responsibility. We will not refund if any problems are found during
the shipment back, please pack the returned items carefully.
5) Refund will be given after we have received and examined
6) We are unable to extend our warranty upon customer request.
7) Please be aware that we may charge restocking fee
for non-defective items.
Whether you have a defect, an error with your purchase or
any other problem, simply contact one of our store representatives. We will try our best to help you solve the issue.